Mortgage assistance companies contact consumers upon learning of pending foreclosures. In North Carolina, all foreclosure notices are posted in the county courthouse where the property is located. NC foreclosures can take place in under two months from the filing of a foreclosure complaint in the court. Anyone can look at the new foreclosure cases filed, and mailing lists are gathered daily.
Homeowners can, and should, contact the mortgage company's "loss mitigation" department to negotiate with the company. All mortgage companies have departments set up to look at loans that are in trouble. These are the departments that mortgage assistance companies contact and the homeowner can call them too.
Homeowners have to consider that the payment to the company uses up money which is in short supply. The money that you have is your most valuable resource at this troublesome time. Those funds could be used to make a payment to the mortgage company if they agree to a workout, to hire an attorney to file Chapter 13 bankruptcy, or in the worst circumstance to pay a down payment on a rental if you have to move.
Unfortunately many companies are run by individuals who charge a lot of money for the same outcome that the homeowner could get. And if that result is a refusal to workout the default, the homeowner is facing a foreclosure with a lot less money. The company might have more experience speaking to mortgage companies than most homeowners do, but that does not mean that they are always able to get better results. Charlotte's NBC Station WCNC did a story about such a company (Mortgage Assistance of the Carolinas) on February 21, 2007. You can see the full story at the
WCNC website.
If you want to use one, there are a few things to check out first, before you pay them.
Always check out the company with the
Better Business Bureau and the
NC Attorney General before you pay any money to them.
Consult an experienced Chapter 13 lawyer in your area before you make your decision or pay the company’s fee. You need to know what choices you have. You can always listen to what the mortgage assistance company has to say, and weigh it against what the lawyer explains to you. A good lawyer can look at your situation and often tell you in your first meeting if you are a good candidate for Chapter 13. I can not tell you how many people come to me after paying one of these companies, who tell me that the company wasn't able to do
anything for them. Worst, this sometimes happens just days before the foreclosure sale leaving the homeowner little time to check into other (and better) options, like bankruptcy.
Even if workouts are achieved, if you can't make the payments required by the workout you may find yourself facing foreclosure again. Silly as this sounds, a workout is only a workout worth doing if it works.
Chapter 13 may also be able to reduce or eliminate many of your other debts, freeing up funds to pay your mortgage. This is something that no mortgage workout can do for you. Chapter 13 can stop a foreclosure and give you up to five years to catch up on the missed payments. Many homeowners are able to catch up their missed payments if they are given the time to do so. Mortgage assistance or workouts directly with your mortgage company will normally give a matter of months, not years, to spread out the missed payments.
Your decision should be decided knowing all your options. A good attorney can, and will, freely discuss whether workout is a better option for you.